Reception

Receptionist is the first point of contact for our hotel guests and plays a crucial role in creating a positive and welcoming experience. This position requires a friendly, professional, and efficient individual with excellent communication and customer service skills. The Receptionist is responsible for handling guest check-in/check-out, managing reservations, answering inquiries, and providing general information about the hotel and surrounding area. This role also involves administrative tasks such as processing payments, maintaining guest records, and ensuring the smooth operation of the front desk.

· Bachelor’s Degree in Hospitality Management, or any related filed.

· Proficient in writing and speaking English 

· Ability to learn and adapt to new software and technologies quickly. 

· Proficient in common office software (Microsoft Word, Excel & PowerPoint). 

· Accurate and efficient data entry skills. 

· Experience operating multi-line phone systems, including call handling, transferring, and message taking. 

· Knowledge of standard office equipment operation and basic troubleshooting (printers, copiers, scanners).