Mall Safety & Cleaning Service Administrator

Customer, Development, Management Jobs
Addis Ababa
March 14, 2025
Full Time

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Job Description

Job Information

👉 Salary:

Attractive


Full time
👉 Job Level:

Senior(5-8 years)
👉 Deadline:

Apr 14, 2025

About Our Company

Dembel City Center, also known as Dembel Mall which is a sister company of Yencomad construction PLC, is a shopping center in Addis Ababa. Located in the center of the city less than 3 mi (4.8 km) from Bole International Airport, it was one of the first Western-style shopping malls in Ethiopia. Built in 2002, the twelve-floor structure and an Extension of Seven- floor building currently has different offices, shops, restaurants, studios and other.

Dembel City Center is part of a modern development of the city center along Bole Road, also known as Airport Road or Africa Avenue.

A Mall Cleaning Service Administrator manages the cleaning operations within a mall and its compound, ensuring cleanliness, safety, and efficiency, while also managing budgets and staff, and improving customer experience. 

Key Responsibilities:

Operations Management:

  • Oversee and optimize cleaning schedules, staff deployment, and resource allocation to ensure efficient and cost-effective cleaning services.

Staff Management:

  • Recruit, train, supervise, and evaluate cleaning staff, ensuring adherence to safety protocols and quality standards.

Quality Control:

  • Regularly inspect cleaned areas to ensure high standards of cleanliness, safety, and hygiene, and address any issues promptly.

Customer Service:

  • Address customer inquiries and complaints related to cleanliness and facilities, ensuring a positive shopping experience.

Budget and Contract Management:

  • Manage cleaning budgets, 

Data Collection and Analysis:

  • Track cleaning performance metrics, identify areas for improvement, and implement strategies to enhance efficiency and effectiveness.

Coordination:

  • Work with other mall departments (e.g., security, maintenance) to ensure seamless operations and address any issues that arise.

Safety and Security:

  • Implement and maintain safety protocols for cleaning staff, ensuring a safe and secure environment. 

BSC Degree Occupational Safety & Health/OSH/ & Atleast 5 years experience in related work areas.

How To Apply

Interested and qualified applicants can send their CV through the following e-mail address destakiflemoges@gmail.com  or they can apply in person at Dembel City Center Administration Office.

For more Information:- 011-554-78-24

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