Call Center Operator

Nano Technologies PLC is a company providing innovative digital solutions that enhance customer interaction and drive business growth. We specialize in cutting-edge technology, data-driven marketing, and high-impact promotional strategies.

We have a strong global presence and a proven track record of success, working with top-tier clients and industry leaders. As a trusted partner of Ethio Telecom, we collaborate to deliver engaging digital experiences, innovative promotional campaigns, and optimized customer acquisition strategies that drive measurable results.

We are looking for Call Center Operators who are fluent in Amharic and/or Tigrigna and/or Oromifa and have strong computer skills. The ideal candidates will handle customer inquiries, provide assistance, and support digital service users through mobile communication channels.

Key Responsibilities

• Answer inbound and outbound customer calls professionally and efficiently.
• Provide accurate information about services, promotions, and digital platforms.
• Assist customers with technical support, troubleshooting, and service-related queries.
• Follow company guidelines to ensure high-quality customer service and satisfaction.
• Collaborate with internal teams to resolve customer concerns and enhance service quality.