Sales Account Manager

Mirana technology Solution is a forward-thinking technology-based business, where innovation meets excellence. Our organization provides cutting-edge solutions across various departments to help businesses thrive in digital era.

Our departments include: – Cloud Consulting, Cyber Security, Software development, Networking, Microsoft and Tenable solution partners. 

Job brief

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Sales Account Manager job description

• Generating new sales using existing and potential customer networks

• Managing a portfolio of accounts to achieve long-term success

• Developing positive relationships and handling customers’ needs

Responsibilities

• Manage a portfolio of accounts to achieve long-term success

• Develop positive relationships with clients

• Act as the point of contact and handle customers’ individual needs

• Generate new business using existing and potential customer networks

• Resolve conflicts and provide solutions to customers in a timely manner

• Supervise account representatives to ensure sales increase

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives

• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth

• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers’ business, and shares it with team members.