Credit Control Manager

       About Us

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country’s logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally.

In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities’ initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programs.

    Job Purpose

The Credit Control Manager plays a critical role in managing the company’s working capital (DSO) and minimizing bad debt through direct customer engagement—both via phone and written communication.

   Key Responsibilities

• Monitor and chase outstanding aged debt.
• Generate exception reports for outstanding debt.
• Maintain debtor days within agreed levels.
• Work towards KPIs and set targets to optimize credit control performance.
• Set and monitor customer credit limits to ensure financial stability.
• Handle and resolve all credit control queries effectively.
• Compile and analyze data for credit control KPIs.
• Ensure confidentiality in all financial matters.
• Maintain accuracy in procedures to eliminate errors.
• Deliver excellent customer service and build strong relationships.
• Collaborate with internal teams to address invoice disputes and payment delays.
• Comply with the company Standard Operating Procedures (SOPs).
• Perform any other duties as assigned by the line manager.

     Qualifications & Experience

• MA/BA in Accounting & Finance or a related field.
• 6–8 years of experience in credit control management.
• Strong email communication skills.
• Experience in a multinational company (preferred).
• Excellent verbal and written communication skills.

       Skills & Competencies

✅ Negotiation & Relationship Management – Ability to engage effectively with clients at all levels.
✅Problem-Solving & Decision-Making – Strong analytical skills to assess financial risks.
✅Time Management & Organization – Ability to meet deadlines in a fast-paced environment.
✅Accuracy & Attention to Detail – High level of literacy, numeracy, and proficiency in Microsoft Office (especially Excel).
✅Team Collaboration – Ability to work with Operations and Commercial teams to resolve payment disputes.
✅Results-Driven & Self-Motivated – Ability to work independently and achieve set targets.

How To Apply

How to Apply

Submit your CV and cover letter to et004-ethiopia.recruitment@aglgroup.com with the subject line: “Credit Control Manager”.
 Only shortlisted candidates will be contacted.

Join AGL and be part of a team driving innovation in the logistics sector!