QUALITY & COMPLIANCE MANAGER

Job Description: 

The Quality and Compliance Manager will be responsible for keeping a company’s activities within the guidelines, regulations, and delivering the optimum quality of a company’s services or products. He/ She is responsible for implementing the quality systems and security standards as per the requirements of certification bodies and ensuring they are followed in day-to-day production activities.

Key Responsibilities:

• In charge ofQuality Management System: 
  • Create, modify, update, and implement the company’s policies.
  • Controller of factory production documentation like procedures, work instructions, forms, checklists etc. 
  • Implement the security standards for Passport and Card production as per the requirements of certification bodies.
  • Update the requirements whenever the standard is revised and ensure the set standard is followed.
  • Revise the standards and procedure as per the policy.
  • Schedule Internal Audit and conduct as per the checklist.
  • Plan for ISO audits and renew the certificates before they expire. 
• Act as Plant CISO when appropriate:
• Developing, implementing, and enforcing security policies of the factory. 
  • Assist in assessing and auditing computer networks and IT for potential weak points and inform management about the state of network security. 
  • Providing ongoing security training and continuing education to staff. 
  • Lead periodic audit of security functions to maintain security standards.
  • Design control systems to address cases of violation of internal security policies.
  • Co-ordinate with Group CISO for planning External Audits.
  • Conduct periodic risk assessment for products and assets.
  • Supervisor and responsibility of the Security guards. 
  • Monitor the security activities in factory and maintain no security breaches in factory. 
• In charge ofQuality Assurance (QA): 
• Oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing (LAB) for the factory products and/or development processes.
• Validates quality processes by establishing product specifications and quality attributes.
• Create, modify, update, and implement the quality control plans for the incoming inspection, production line approvals and online checking, and outgoing inspections of the products manufactured. 
• Verify and approve of the quality checklist and forms. 
• Quick response to customer complaints and provides CNCR reports with CAPA on time. 
• Issue INCR/CAPA letter to Production team in case of finding non-conformities in production against procedures and policies. 
• Consolidate all NCR’s and maintain Internal Complaints log.
• Review the effectiveness of CAPA every quarter. 
• Submit the monthly quality report to management.
• Trains and motivates employees to ensure that quality standards are met.
• In charge of Quality Control (QC): 
• Implementing methods to inspect, test and evaluate products.
• Ensuring that products adhere to quality standards.
• Preparing reports by collecting, analyzing, and summarizing data
• Working according to deadlines for the delivery of products by assigning staffs to balance the WIP load. 
• Daily random evaluation of the good and rejected products to make sure the acceptance and defect criteria are respected. 

Qualifications and Experience: 

• Bachelor’s degree (or equivalent) in manufacturing/operations or related field
• Proven experience in quality management/Quality Control or similar role for a minimum of 6 years. 
• Knowledge of ISO 9001 certification process and its documentation is a plus. 
• Professional certification in ISO & QMS is a plus. 
• Language requirements: 
• Fluent in English (Write and Verbal is mandatory)
• Fluent in Amharic (Write and Verbal is mandatory)

• Competencies Required:
  Job Competencies	Management Competencies	Core Competencies
  Result orient Proactive Communication skills Analytical skills Works under stress Organizational skills	Leadership skills Relationship management Coaching and developing skills	Flexibility Innovation Accountability Integrity Teamwork  Operation excellence

How To Apply

Notes:

• All positions are open for Ethiopia only.
• All the applicants must have the rights to work in Ethiopia. 
• The application period is open from March 15 to April 15, 2025GC for 30Days.
• All applicants must attach relevant educational, experience testimonials, project and Training Certifications in a PDF format to the specified email.
• In the email applications, “Application for Quality and Compliance Manager” must be written
• Application must be submitted electronically via hr-et@toppansecurity.com