OPS Operation Manager

Position: Manager, Operation Manager
Location: Addis Ababa / OPS Division, (Oil Seed, Pulses, and Spices)
Reports to: OPS Division Manager/COO
Classification: Middle Management

The Company 

Established in 1997, this company is a major player in Ethiopia’s edible oil production, commodity exporting, and branded consumer goods distribution. It operates multiple business units, including a large-scale edible oil factory, a coffee export division, and a supply chain for oilseeds, pulses, and spices. The company also engages in equipment leasing and tender services, with operational centers across Ethiopia to ensure proximity to customers and suppliers. Committed to quality, reliability, and strong partnerships, it strives to be a socially responsible, world-class enterprise that drives development through entrepreneurship.

The Role

Under the supervision of the OPS Division Manager, the Operation Manager is responsible for the formulation of strategic planning and implementation of activities that lead to developing higher-value market opportunities for Oil Seed, Pulses, and Spices trading. The Operation Manager contributes to the growth, development, and achievement of the company’s vision by implementing the mission and core values.

Primary Responsibilities:

• Plans, organizes, directs, coordinates, and controls the activities of the operation center.

• Participates in developing and implementing marketing strategies, sales plans, and procedures to ensure effective & efficient operations.

• Engages in procurement and selling processes of OPS in consultation with the Division Manager & Trading Department Head as delegated.

• Establishes long-lasting business relationships with potential customers to improve efficiency and profitability of Oil Seed, Pulses, and Spices trading.

• Facilitates and implements the mission and core values of the company.

• Ensures the successful completion of shipments and orders in consultation with the traffic and transport departments and ensures delivery of time.

• Maintains a good company image nationally and internationally by adhering to the company’s code of conduct.

• Monitors the quantity, quality, and prices of exportable OPS against valid documents as per company systems.

• Conducts continuous assessments of internal strategies, policies, strengths, weaknesses, and external situations (SWOT analysis).

• Undertakes creative and effective marketing activities to retain existing clients and attract new ones while exploring new geographic areas.

• Collects and analyzes information from relevant sources to enhance decision-making.

• Keeps up-to-date technically and applies new knowledge and skills to the job.

• Analyzes local and global Oil Seed, Pulses, and Spices industry data and submits recommendations.

• Participate in forecasting sales and reviewing strategic planning to ensure the profitability of OPS trading.

• Engages in risk mitigation strategies to ensure profitability and growth.

• Conducts SWOT and field force analyses and suggests improvements for trading operations.

• Coordinates customer satisfaction surveys to maintain a competitive advantage.

• Develops constructive and cooperative working relationships with stakeholders.

• Organizes a computerized recording system for market prices, sales investigations, and other market research results.

• Prepares sales & delivery plans using historical data and market research outputs for submission to the Division Manager.

• Evaluates financial aspects of export operations, including budget, expenditures, and ROI, and submits recommendations.

• Represents the company at international trade fairs, seminars, and exhibitions as delegated.

• Conducts periodic staff performance evaluations as per the company’s performance evaluation system in consultation with HR.

• Compiles and documents critical data/information in both digital and physical formats.

• Prepares and submits periodic reports (weekly/monthly/quarterly/yearly) to the Division Manager/Trading Department Head.

• Performs other related functions as assigned by the Division Manager/COO.

Qualification Requirements/Specifications:

Education:

• BA/BSC /MBA /MSC degree in Economics, Agricultural Economics, or related disciplines.

Experience:

• 10/8 years of experience in Oil Seed, Pulses, and Spices export marketing, with at least 5/3 years in a senior supervisory capacity.

Skills & Knowledge:

• Business development skills and ability to translate strategies into action.

• Knowledge of national and international Oil Seed, Pulses, and Spices export procedures.

• Understanding of global OPS business and documentation processes.

• Familiarity with national and foreign export and customs policies.

• Excellent communication and interpersonal skills with high integrity.

Competencies:

• Result-oriented.

• Team player.

• Innovative.

• Able to work with minimal supervision.

How To Apply

If you would like to be considered for the above position, please send your resume to samrawitdebebe@ethiojobs.net with the subject: “Operation Manager”.