Manager

Company name : AFA Logistics ESL branch

Salary :  Attaractive

Job purpose : To oversee , manage and coordinate the effective flow of shipping operations through scheduling and coordinating cargo reservations and port operations ensuring international shipping and transportation guidelines. The manager’s role is to optimize logistics efficiency , enhance customer satisfaction and revenue improvement through effective planning operations and interfacing with stakeholders.

Key Responsibilities

 Plan and coordinate the transportation of goods , container loading/ unloading , routing port scheduling in adherence to global standards

Optimize logistics process in shipment bookings , route planning, container usage , coordinate and  tracking of container movements

Manages safe , efficient and balanced capacity aspects of FCL,LCL, consolidation , scheduling multi-modal transport integration of shipments

Plan efficient routes and reduce transit time expenses

Ensuring compliance of applicable regulations , port authority regulations and environmental safety standards

Maintain timely communication , resolving conflicts and service level agreements

Monitor freight charges/costs , demurrage / dispatch charges and profitability

Manage budgets and negotiate contracts with shipping carriers and vendors

Ensure compliance with all relevant laws and regulations, including customs and import/export requirements.

Strategize new trade routes, strategic partnerships 

Ensure shipping and transportation documentation accuracy and regulatory compliance

Enforce strong and strict compliance with international trade laws, customs regulations and procedures, documentations at both import and export ends

Develop shipment status , KPIs and department performance reports for executive management review and decisions

Track shipments and update internal databases with tracking information.

Communicate with clients, vendors, and internal teams to resolve shipping issues and ensure smooth delivery of products

Ensure compliance with shipping industry regulations and company policies  and stay up to date with industry trends and best practices in shipping and logistics

Team Leadership & Development

Supervise and train shipping employees, providing guidance and performance feedback

Develop and implement shipping policies and procedures to improve efficiency and customer satisfaction.

Act as a liaison between management, carriers, and shipping customers.

Collaborate with internal departments to optimize the flow of orders from preparation to shipment

Performance Monitoring & Reporting

Evaluate carrier performance and resolve issues with orders and logistics

Document processes and report to management as required

Review and analyze shipping data, identifying areas for improvement and implementing corrective actions

Work environment

Office based with frequent visits to clients

Benefits 

Commission based on met KPIs or performance based incentives

Education qualification required

Masters’ or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field

Key skills required

Proficiency in knowledge of logistics , transportation and freight Intercoms and documentation and international shipping regulations

Ability to use technology shipping software, transport management systems, and Microsoft Office (Excel, Word, Outlook) in tracking shipments including maintaining and issuing electronic documentations and online booking platforms

 Budgeting, forecasting and setting KPIs for shipping operations

Maintaining excellent customer services , responding to inquires promptly and addressing any issues or complaints effectively and on timely manner

Identifying and mitigating potential risks in delays, damages and losses

Sound management of client relationships

Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines

Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

KPIs

•  Number of shipments booked

• Container utilization efficiency rate 

• Booking information accuracy rate

• Client satisfaction and retention

• Shipment volume growth

Work experience required

Seven years and above work experience in shipping , logistics and transportation industry, with at least three years in a managerial role.

Experience in managing international shipments and understanding of global logistics and shipping regulations

Familiarity with advanced shipping software and technologies 

How To Apply

Please submit your resume and cover letter detailing your relevant experience within seven days of the date of this job post to

consultancy@apollologcustoms.org

Or
sales@apollologcustoms.org

Application deadline May 15, 2025