Quality Assurance Data Analyst

International Clinical Laboratories (ICL) is one of the largest independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

It is the only laboratory accredited by the USA-based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

ICL would like to fill the following vacant positions under the Compliance & Quality Assurance Department for Head office (AA1) by inviting all qualified and competent applicants:

Position:                                       Quality Assurance Data Analyst

Required Number:                       1 (One)

Report to                                       QA Lead

Employment Status:                    Permanent 

Working Place:                             Head Office (AA1)

Department:                                 Compliance & Quality Assurance (CQA)

Summary of the job: –

• Develop and maintain dashboards for real-time monitoring of QMS performance.
• Analyze audit findings, non-conformances, and corrective actions to identify trends.
• Support accreditation readiness through data validation and reporting.
• Ensure data integrity for ISO 15189 and JCI compliance (Clause 8.7).

Qualification & Experience

• Bachelor’s degree in Data Science, Biostatistics, Medical Laboratory Science, or related field.
• 2+ years in data analysis, preferably in healthcare/laboratory quality.
• Experience with ISO 15189, CAP, or JCI standards (preferred).

Required Skills and Responsibilities

• Collect, clean, and analyze quality metrics (KPIs, audit results, EQA/IQC data).
• Generate monthly/quarterly reports for management reviews (ISO 15189 Clause 8.8).
• Maintain a centralized database for document control, incidents, and training records.
  • Design Power BI/Excel dashboards to track:
  • Audit completion rates
  • Training compliance
  • Non-conformance trends
  • Turnaround time deviations
• Validate data for internal/external audits.
• Assist in root cause analysis (RCA) for non-conformances.
• Ensure alignment with ISO 15189 Clause 8.7 (Evaluation of data).
• Work with IT to integrate QA data with Laboratory Information Systems (LIS).
• Train QA staff on data interpretation and visualization tools.
• KPIs:
  • Accuracy and timeliness of reports (100% on schedule).
  • Dashboard usability (feedback from QA team).
  • Compliance with ISO 15189 data requirements.
• Advanced Excel (PivotTables, VLOOKUP) and data visualization tools (Power BI, Tableau).

Technical Skills

• Knowledge of statistical analysis (SPSS, R, or Python is a plus).
• Familiarity with LIS/HIS systems and document control software.
• Strong attention to detail for compliance reporting.
• Ability to translate data into actionable insights for non-technical teams.
• Problem-solving skills for root cause analysis.

Behavioural Competencies:

• Proper communication and interpersonal skills. 
• High level of numerical and analytical skills.
• Ability to work under pressure and meet set deadlines.
• Ability to work with diverse teams.
• Maintain high a level of honesty and integrity.

How To Apply

Qualified applicants who fulfill the above requirements shall submit their updated Cover Letter, CV, and copies of supporting documents in person to the HR Admin Office of ICL at “Bulgaria Mazoria “or send using mail address hrrecruitment@icladdis.com within 10 working days of this advertisement.

Note: Please put the position title on the subject line of your email.